SHIPPING COSTS

To keep prices low and because our Social Enterprise is supported by so many Suppliers & Manufacturers many products will be shipped to you directly.  This helps reduced duplicated shipping costs and keep prices low. I believe rigid shipping costs that cover every eventuality can create over charge situations, so I have tried to tackle this as follows.


SCOTTYS PROMISE

“You will only ever pay actual shipping cost plus 10% to cover merchant fees and processing times. Scottys will not seek to make money from shipping”

Please find below Estimated Shipping Costs.  As you shop these increase slightly with weight and quantity.  In most case these will be correct but there will be many instances (particularly on small orders or orders made of small parts) where you will receive an automated credit (within 24 hours) or an email request for a very slight increase. The former when it was actually cheaper to send your purchase and the latter being mainly physically large items or items that are small yet exceptionally heavy / difficult to post items / Manufacturers Requests. YOU WILL ONLY EVER BE CHARGED ACTUAL COST PLUS 10%

During the checkout process some unusual items will flag up as requiring further investigation. If this happens then please be assured when we receive your order we will contact you by email to discuss your best options. At any time during this pre-despatch process you can cancel and ask for an immediate refund.


DELIVERY TIMES

Our norm is to achieve a delivery time of 2 to 4 working days UK destinations. This will be longer for other destinations. If your need is more urgent or you have any special requests please submit these during the check-out process and we will contact you to achieve your objective.


OUR CURRENT ESTIMATED SHIPPING COSTS

Please note these rates exclude VAT

UK MAINLAND

As shown for Ireland, Guernsey, Isle of Man & Jersey… there are ways to get things to you for less than typically charged,  upon receipt of an order we will contact you via email to discuss and then refund any difference achieved. However for the purposes of Estimated Costs / Website Automation my system works as follows.  Ireland see Europe Zone 1. For Guernsey, Isle of Man, Jersey see Europe Zone 2.

EUROPE ZONE 1

Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Italy, Luxembourg, Monaco, Netherlands, Portugal , Spain

EUROPE ZONE 2

Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Guernsey, Hungary, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Madeira, Malta, Norway, Poland, Romania, San Marino, Slovakia, Sweden, Switzerland, The Azores


IF YOUR COUNTRY / LOCATION IS NOT LISTED

Please place an Order or contact us via email for a competitive quotation. We will contact you via email to discuss postage. Instant refunds available during the pre-despatch process.

shop@scottysretroworkshop.co.uk


VAT

Please note that presently we are unable to ship exclusive of VAT. This will be changing shortly.


CUSTOMS CHARGES – CLEARANCE CHARGES – LOCAL TAX CHARGES

If you are ordering from outside the EU, you may be liable for Customs charges and clearance fees when your order arrives in your country. As the importer it is your responsibility to pay for these costs, which will vary depending on a range of factors. Scottys Retro Workshop Ltd is unable to provide specific information for your area. Please contact your local Customs department or see your government’s website for more details.

Scotty Retro Workshop Ltd cannot be held liable for any charges incurred by your country’s Customs department and refusing to pay will ultimately result in your order being returned to us. In this event we will refund the value of the order, but you will still be liable for all the freight costs.