SHIPPING COSTS

With fixed shipping costs and the variety of basket selections people make I realised that some customers where paying more than it was actually costing. So I wanted to change that.


SCOTTYS PROMISE

“You will only ever pay actual shipping cost plus 10% to cover merchant fees and processing times. Scottys will not seek to make money from shipping”

I have table rates below which are applied to orders as Estimated Shipping Costs. In most cases these will be correct but there will be instances where you will receive an automated credit (within 24 hours) or an email asking for a very slight increase. The former when it was actually cheaper to send your purchase and the later being mainly physically large items or items that are small yet exceptionally heavy and other odd basket selections / Manufacturers Requests. 

During the checkout process some of these unusual items will flag up as requiring further investigation. If this happens then please be assured when we receive your order we will contact you by email to discuss your best options. At any time during this pre-despatch process you can cancel and ask for an immediate refund.


DELIVERY TIMES

Our norm is to achieve a delivery time of 2 to 4 working days UK destinations. This will be longer for other destinations. If your need is more urgent or you have any special requests please submit these during the check-out process and we will contact you to achieve your objective.


OUR CURRENT ESTIMATED SHIPPING COSTS

Please note these rates exclude VAT

UK MAINLAND

Ireland see Europe Zone 1. For Guernsey, Isle of Man, Jersey see Europe Zone 2

EUROPE ZONE 1

Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Italy, Luxembourg, Monaco, Netherlands, Portugal , Spain

EUROPE ZONE 2

Andorra, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Guernsey, Hungary, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Madeira, Malt, Norway, Polan, Romania, San Marino, Slovakia, Sweden, Switzerland, The Azores


IF YOUR COUNTRY / LOCATION IS NOT LISTED

Please contact us via email for a competitive quotation

shop@scottysretroworkshop.co.uk


VAT

Please note that presently we are unable to ship exclusive of VAT. This will be changing shortly.


CUSTOMS CHARGES – CLEARANCE CHARGES – LOCAL TAX CHARGES

If you are ordering from outside the EU, you may be liable for Customs charges and clearance fees when your order arrives in your country. As the importer it is your responsibility to pay for these costs, which will vary depending on a range of factors. Scottys Retro Workshop Ltd is unable to provide specific information for your area. Please contact your local Customs department or see your government’s website for more details.

Scotty Retro Workshop Ltd cannot be held liable for any charges incurred by your country’s Customs department and refusing to pay will ultimately result in your order being returned to us. In this event we will refund the value of the order, but you will still be liable for all the freight costs.